How long does the battery last, and how is the water flosser charged?

ABrite provides a 12-month warranty for the complete water flosser unit, subject to the agreed warranty terms. Issues resulting from improper operation, unauthorized use, or man-made damage are generally excluded from warranty coverage. Where a product issue is confirmed to be attributable to ABrite, the appropriate replacement or after-sales solution can be provided according to the agreed terms.

Beyond warranty handling, ABrite maintains dedicated production, R&D, sales, and after-sales service functions to support customers throughout the product lifecycle. Our OEM/ODM process also includes sample proofing and production confirmation before mass manufacturing, helping identify and resolve potential issues at an earlier stage.

For OEM/ODM projects, warranty scope, spare parts, replacement procedures, and after-sales responsibilities can be clearly agreed before production

Selected ABrite water flossers feature an IPX7 waterproof rating, allowing the device to withstand temporary immersion and making it suitable for use in wet environments, including shower use where the specific model permits it. This protection is particularly important for a portable oral irrigator that may be exposed to splashing water during everyday use.

However, waterproof protection does not mean that every part of the device can be continuously submerged. The charging port should not be intentionally exposed to or soaked in water, and the product should be used according to its operating instructions. If you have any special technical requirement,  ABrite can confirm the applicable waterproof configuration for the selected model.

Yes. Replacement jet tips can be supplied separately as spare parts, allowing customers to replenish commonly used accessories without replacing the complete water flosser. ABrite can also provide different nozzle types according to the requirements of your target market and product configuration.

This is useful for brands and distributors that need to support different user groups or maintain an aftermarket supply of consumable accessories. Nozzle selection can be matched to the applicable water flosser model and intended use. If you are planning an customized project, you can also discuss the required nozzle types and spare-parts configuration together with the main unit.

ABrite can support commonly used international shipping terms, including EXW, FOB, DDU, and DDP, depending on the destination, order volume, and project requirements. In addition to manufacturing, we provide logistics support through our own logistics resources and can arrange door-to-door delivery to help simplify international purchasing.

With experience serving customers across international markets, including Western Europe, Oceania, and North America, ABrite is familiar with the practical requirements of cross-border order fulfillment. For OEM/ODM projects, shipping arrangements can also be coordinated alongside production and final delivery planning.

When requesting a quotation, please provide your destination country, estimated order quantity, preferred Incoterm, and delivery requirements so we can recommend a suitable shipping solution.

ABrite applies quality control throughout the production process, including inspections before, during, and after manufacturing, with 100% inspection applied where required by the product or project. Any identified issue can be reviewed and addressed through the appropriate corrective process before shipment.

Our quality-management capabilities are supported by ISO 9001 and ISO 13485 certification, while MDSAP certification further demonstrates our experience with structured quality and regulatory requirements relevant to medical-device-related markets. The company also operates a 9,000㎡ production facility with dedicated production, testing, R&D, and after-sales functions.

For OEM/ODM projects, inspection and acceptance requirements can be discussed and confirmed before production to establish clear quality expectations from the beginning.

Yes. ABrite provides OEM/ODM services covering product development, appearance and function customization, sample proofing, production confirmation, and final delivery. Our 9,000㎡ production facility and dedicated R&D and production teams enable us to support projects from initial requirements to mass manufacturing.

ABrite Tech is also a National High-Tech Enterprise and holds ISO 9001, ISO 13485, and MDSAP certifications, providing a structured quality-management foundation for oral-care product development and manufacturing. Depending on the model and target market, relevant product compliance such as CE, FCC, RoHS, KC, PSE, or EAC can also be considered.

For an initial evaluation, share your target market, product concept, key functions, and expected quantity with our team.